Specifications

Why does my printer keep going offline

How do I stop my printer from going offline?

How to Keep a Printer From Switching to Offline

  1. Open the Start menu and click Control Panel.
  2. Double-click the Printers and Faxes or Printers and Devices icon.
  3. Right-click the icon for the printer that keeps switching to offline mode and choose Properties from the contextual menu that appears.
  4. Go to the Ports tab at the top of the pop-up window.

How do I get my printer back online?

Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select “See what’s printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop down menu.

How do I turn my HP printer from offline to online?

  1. Click “Start,” then click the “Devices and Printers” folder.
  2. Right-click the icon for your Hewlett-Packard printer. …
  3. Click the “Printer” menu in the window that opens and uncheck “Use Printer Offline.” Any items in the print queue for your HP printer will print.

Why can’t I uncheck Use printer offline?

From the queue window, select Printer and uncheck the Use Printer Offline option (if the Use Printer Offline option is off, check the option, leave it a few seconds, and uncheck it). Check if the printer is correctly connected to your computer (unplug the USB cable and plug it in again).

How do I fix an offline HP printer?

Search Windows for devices, and then click Devices and Printers from the list of results. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer. Try to print. If the printer remains offline, continue to the next step.

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Why is my HP printer offline and not printing?

Make sure the printer’s print queue is not set to print offline. … Right-click the printer and select See what’s printing. Select Printer, and then select to clear any selections next to Pause Printing or Use Printer Offline, if selected.

How do I reset my HP printer?

1 Restore Defaults

  1. From the screen on your printer, navigate to Setup.
  2. Tap Tools.
  3. Tap Restore Defaults.
  4. Tap Yes.
  5. The printer will restart.
  6. Once restarted, your printer will have been reset to factory default settings.

How do I connect my printer via WiFi?

Android

  1. Make sure your Android device is connected to the same wireless network that you want to connect your printer to.
  2. Go to 123.hp.com from a browser on your phone or tablet and install the HP Smart app.
  3. Turn on the printer. …
  4. Prepare the printer for a wireless network connection.

Why does my HP printer go offline all the time?

Your printer might appear offline if it can’t communicate with your PC. … Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.

Why is my HP printer not responding?

Resetting the printing system might help resolve issues if you receive a Printer Offline or Printer Not Responding error message. … Click Print & Fax, Print & Scan, or Printers & Scanners. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

How do I get my HP Deskjet 2600 back online?

Search Windows for devices, and then click Devices and Printers from the list of results. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer. Try to print. If the printer remains offline, continue to the next step.

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How do I fix printer in error state?

How do I get my printer out of an error state?

  1. Make ports settings changes. Press the Windows logo key + R on your keyboard > type devmgmt.msc and hit Enter to open the Device Manager. …
  2. Make sure that your printer is Online. …
  3. Reinstall the printer driver. …
  4. Set the Print Spooler service to automatic. …
  5. Update Windows.

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