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How to fix offline hp printer

How do I get my HP printer back online?

Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select “See what’s printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop down menu.

Why is my HP printer showing offline?

Your printer might appear offline if it can’t communicate with your PC. … Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.

Why is my printer saying its offline?

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer. Whatever the reason, there are several checks you can do to determine which issue you’re facing.

How do I get my printer to stop being offline?

Open the printer queue by going to Devices and Printers in Control Panel and double-clicking on the printer. Here you want to click on Printer in the menu bar and then make sure to uncheck Pause Printing and Use Printer Offline.

Why is my HP printer not responding?

Resetting the printing system might help resolve issues if you receive a Printer Offline or Printer Not Responding error message. … Click Print & Fax, Print & Scan, or Printers & Scanners. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

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How do I reset my HP printer?

1 Restore Defaults

  1. From the screen on your printer, navigate to Setup.
  2. Tap Tools.
  3. Tap Restore Defaults.
  4. Tap Yes.
  5. The printer will restart.
  6. Once restarted, your printer will have been reset to factory default settings.

Why can’t I uncheck Use printer offline?

From the queue window, select Printer and uncheck the Use Printer Offline option (if the Use Printer Offline option is off, check the option, leave it a few seconds, and uncheck it). Check if the printer is correctly connected to your computer (unplug the USB cable and plug it in again).

How do I get my printer to connect wirelessly?

Android

  1. Make sure your Android device is connected to the same wireless network that you want to connect your printer to.
  2. Go to 123.hp.com from a browser on your phone or tablet and install the HP Smart app.
  3. Turn on the printer. …
  4. Prepare the printer for a wireless network connection.

Why is my printer not responding to my computer?

Check your antivirus and firewall. In some cases, the Printer not responding message can appear due to your antivirus or firewall. This usually occurs if you’re using a Wi-Fi or network printer. To check if your antivirus is the problem, we advise you to disable it temporarily and check if that helps.

Why is my printer offline HP Envy?

This can be caused by an error between your device or computer and the printer. Sometimes it maybe as simple as your cable not correctly attached or a simple error coming from a paper-jam. However a printer appearing as “Offline” error can also be down to problems with your printer driver or software.

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How do I connect my HP printer to the WiFi?

Android

  1. Make sure your Android device is connected to the same wireless network that you want to connect your printer to.
  2. Go to 123.hp.com from a browser on your phone or tablet and install the HP Smart app.
  3. Turn on the printer. …
  4. Prepare the printer for a wireless network connection.

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