FAQ

Why my printer won t print

What do I do if my HP printer won’t print?

Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.

How do I get my printer to print?

Print from a standard printer

  1. On your computer, open Chrome.
  2. Open the page, image or file that you want to print.
  3. Click File. Print. Or, use a keyboard shortcut: Windows & Linux: Ctrl + p. Mac: ⌘ + p.
  4. In the window that appears, select the destination and change any print settings that you want.
  5. When ready, click Print.

Why is my wireless printer not printing?

First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. … Ensure your wireless router is turned on and functioning properly.

How do I fix my printer that won’t print?

  1. Unplug and restart your printer.
  2. Check cables or wireless connection.
  3. Uninstall and reinstall your printer.
  4. Install the latest driver for your printer.
  5. Run the printing troubleshooter.
  6. Clear and reset the print spooler.
  7. Fix printer problems after updating Windows 10.
  8. Change a printer’s status to “online”

Why is my HP printer offline and not printing?

Make sure the printer’s print queue is not set to print offline. … Right-click the printer and select See what’s printing. Select Printer, and then select to clear any selections next to Pause Printing or Use Printer Offline, if selected.

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How do you troubleshoot a printer?

Printer Troubleshooting Basics

  1. Check the power. Make sure your printer is turned on and has power.
  2. Check the paper. Make sure you have paper in the paper tray. …
  3. Check the connection. Check that the cable (probably USB) connecting the printer to your Mac or router is plugged into its appropriate port. …
  4. Check what’s selected. …
  5. Check for ink issues.

How do I get my HP printer to print?

Android devices

  1. Make sure your Android device and printer are connected to the same wireless network.
  2. Go to 123.hp.com to install the HP Smart app on your phone or tablet.
  3. On the app home screen, tap the printer icon or the plus sign .
  4. On the My Printer screen in the HP Smart app, tap Advanced Settings.

How can I test my printer?

Printing A Windows Test Page Using Windows Vista

  1. Click on the Windows Start Button.
  2. Select Control Panel.
  3. Double-click Printer.
  4. Right-click the printer and click Properties.
  5. Click Print Test Page.
  6. After the test page has printed, click Close.

How do I get my printer to print a test page?

Printing A Windows Test Page Using Windows 7

  1. Click on the Windows Start Button.
  2. Select Control Panel.
  3. Select Devices and Printers.
  4. Right click on the printer and select Printer Properties.
  5. Click Print a Test Page.
  6. After the Test Page has printed click OK.

How do I reset my wireless printer?

From the home screen of your printer control panel, touch the Wireless icon . Touch the Setup icon . Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

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How do I get my printer back online?

Search Windows for devices, and then click Devices and Printers from the list of results. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer. Try to print. If the printer remains offline, continue to the next step.

How do you reset a printer?

To do this, power down the printer and then unplug the power cord from the wall. Wait for a minute, then plug the printer back in and power it back up. Wait for the cartridges to center, and then try printing again. If your issue persists, you can also try resetting the printer to the default or factory settings.

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