FAQ

Why does my hp printer go offline

How do I get my HP printer back online?

Search Windows for devices, and then click Devices and Printers from the list of results. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer. Try to print. If the printer remains offline, continue to the next step.

Why does my printer keep saying its offline?

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer. Whatever the reason, there are several checks you can do to determine which issue you’re facing.

Why is my HP printer offline and not printing?

Make sure the printer’s print queue is not set to print offline. … Right-click the printer and select See what’s printing. Select Printer, and then select to clear any selections next to Pause Printing or Use Printer Offline, if selected.

Why is my HP printer not responding?

Resetting the printing system might help resolve issues if you receive a Printer Offline or Printer Not Responding error message. … Click Print & Fax, Print & Scan, or Printers & Scanners. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

How do I stop my printer from going offline?

How to Keep a Printer From Switching to Offline

  1. Open the Start menu and click Control Panel.
  2. Double-click the Printers and Faxes or Printers and Devices icon.
  3. Right-click the icon for the printer that keeps switching to offline mode and choose Properties from the contextual menu that appears.
  4. Go to the Ports tab at the top of the pop-up window.
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How do I get my printer off offline?

To check this, you can open the printer queue by visiting Devices and Printers in the Control Panel and then double clicking on the printer. You need to click on the printer shown in the menu bar and uncheck Use Printer Offline and Pause Printing checkboxes.

How do I reset my HP printer?

1 Restore Defaults

  1. From the screen on your printer, navigate to Setup.
  2. Tap Tools.
  3. Tap Restore Defaults.
  4. Tap Yes.
  5. The printer will restart.
  6. Once restarted, your printer will have been reset to factory default settings.

How do I fix a HP printer that is not printing?

Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor

  1. Download the HP Print and Scan Doctor.
  2. Run HPPSdr.exe from the download location on your computer.
  3. Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
  4. Click Fix Printing.

How do I reconnect my HP wireless printer?

Click the name of your printer, and then click Options & Supplies. Click Utility, and then click Open Printer Utility. In HP Utility, click Wireless Setup. Make sure your network displays on the Confirm Wireless Settings window, and then click Continue to complete the wireless configuration.

Why is my printer printing blank pages?

Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself. … Print a nozzle check pattern to see if any of the nozzles are clogged. Clean the print head, if necessary. Make sure the paper size, orientation, and layout settings in your printer software are correct.

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How do I stop my HP printer from going offline?

You can Change The Status Of A Printer From Offline To Online by simply clicking on the Start menu and then tap on Devices and Printers icon. After that, you need to select your printer and place double-click on it. Now, click on Printer menu bar and uncheck Use Printer Offline.

Why can’t I uncheck Use printer offline?

From the queue window, select Printer and uncheck the Use Printer Offline option (if the Use Printer Offline option is off, check the option, leave it a few seconds, and uncheck it). Check if the printer is correctly connected to your computer (unplug the USB cable and plug it in again).

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