FAQ

How to get printer on line

How do you change a printer from offline to online?

How to Change a Printer from Offline to Online

  1. Open the Start menu and click on the “Devices and Printers” icon. This will open a window with a list of the printers currently set up on your computer.
  2. Double-click on the icon of the printer you want to change to online. …
  3. Click on “Printer: Offline” and the Printer menu will appear.

Why is my printer saying its offline?

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer. Whatever the reason, there are several checks you can do to determine which issue you’re facing.

How do I fix an offline HP printer?

Search Windows for devices, and then click Devices and Printers from the list of results. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer. Try to print. If the printer remains offline, continue to the next step.

How do I get my printer to print at home?

4 Easy Ways to Remotely Print Over the Network or Internet

  1. Share a Printer on Your Local Network. Windows makes it easy to share printers between computers on your local network. …
  2. Access Remote Printers With Google Cloud Print. Google Cloud Print is Google’s remote-printing solution. …
  3. Use a VPN to Access Printers on Remote Networks.

How do I deselect a printer offline?

Open the printer queue by going to Devices and Printers in Control Panel and double-clicking on the printer. Here you want to click on Printer in the menu bar and then make sure to uncheck Pause Printing and Use Printer Offline.

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How do I stop my printer from going offline?

How to Keep a Printer From Switching to Offline

  1. Open the Start menu and click Control Panel.
  2. Double-click the Printers and Faxes or Printers and Devices icon.
  3. Right-click the icon for the printer that keeps switching to offline mode and choose Properties from the contextual menu that appears.
  4. Go to the Ports tab at the top of the pop-up window.

How do I connect my printer via WIFI?

Android

  1. Make sure your Android device is connected to the same wireless network that you want to connect your printer to.
  2. Go to 123.hp.com from a browser on your phone or tablet and install the HP Smart app.
  3. Turn on the printer. …
  4. Prepare the printer for a wireless network connection.

How do I reset my HP printer?

1 Restore Defaults

  1. From the screen on your printer, navigate to Setup.
  2. Tap Tools.
  3. Tap Restore Defaults.
  4. Tap Yes.
  5. The printer will restart.
  6. Once restarted, your printer will have been reset to factory default settings.

Why is my printer not responding to my computer?

Check your antivirus and firewall. In some cases, the Printer not responding message can appear due to your antivirus or firewall. This usually occurs if you’re using a Wi-Fi or network printer. To check if your antivirus is the problem, we advise you to disable it temporarily and check if that helps.

Why does my HP printer say it is offline?

Your printer might appear offline if it can’t communicate with your PC. … Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.

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How do you fix a printer problem?

  1. Unplug and restart your printer.
  2. Check cables or wireless connection.
  3. Uninstall and reinstall your printer.
  4. Install the latest driver for your printer.
  5. Run the printing troubleshooter.
  6. Clear and reset the print spooler.
  7. Fix printer problems after updating Windows 10.
  8. Change a printer’s status to “online”

How do I get my HP printer to print?

Android devices

  1. Make sure your Android device and printer are connected to the same wireless network.
  2. Go to 123.hp.com to install the HP Smart app on your phone or tablet.
  3. On the app home screen, tap the printer icon or the plus sign .
  4. On the My Printer screen in the HP Smart app, tap Advanced Settings.

How do I connect to a printer remotely?

How to Connect to a Printer Remotely?

  1. Open the Start menu by clicking on the icon in the lower-left corner of the screen and select “Printers and Faxes.”
  2. Choose “Add a printer” from the list of printer tasks on the left side of the pop-up window.
  3. Click on the “Next” button to start configuring the remote printer connection.

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