FAQ

How to get an hp printer back online

How do I switch my HP printer from offline to online?

  1. Click “Start,” then click the “Devices and Printers” folder.
  2. Right-click the icon for your Hewlett-Packard printer. …
  3. Click the “Printer” menu in the window that opens and uncheck “Use Printer Offline.” Any items in the print queue for your HP printer will print.

Why is my HP printer saying its offline?

Your printer might appear offline if it can’t communicate with your PC. … Your printer’s built-in menu should show which network it’s connected to, or check your printer’s manual for more info. Verify that your printer is not in Use Printer Offline mode. Select Start > Settings > Devices > Printers & scanners.

How do I fix an offline HP printer?

Search Windows for devices, and then click Devices and Printers from the list of results. Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer. Try to print. If the printer remains offline, continue to the next step.

How do I reconnect my HP printer to the Internet?

Step 1: Connect the printer to the Wi-Fi network

  1. On the printer, press and hold the Wireless button for five seconds or until the light starts blinking. …
  2. Within two minutes, press and hold the Wi-Fi Protected Setup (WPS) button on the router until the connection process begins.

How do I get a printer back online?

How to get your printer back online.

  1. Turn off the printer and unplug the power cord from the printer itself.
  2. Turn off the computer.
  3. Wait 30 seconds and turn on the computer.
  4. Plug the printer power cord back into the printer and turn the printer on.
  5. Check the functionality of the printer.
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Why is my wireless printer offline?

If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer. Whatever the reason, there are several checks you can do to determine which issue you’re facing.

Why is my HP printer not responding?

Resetting the printing system might help resolve issues if you receive a Printer Offline or Printer Not Responding error message. … Click Print & Fax, Print & Scan, or Printers & Scanners. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.

How do I stop my printer from going offline?

How to Keep a Printer From Switching to Offline

  1. Open the Start menu and click Control Panel.
  2. Double-click the Printers and Faxes or Printers and Devices icon.
  3. Right-click the icon for the printer that keeps switching to offline mode and choose Properties from the contextual menu that appears.
  4. Go to the Ports tab at the top of the pop-up window.

How do I reset my HP printer?

1 Restore Defaults

  1. From the screen on your printer, navigate to Setup.
  2. Tap Tools.
  3. Tap Restore Defaults.
  4. Tap Yes.
  5. The printer will restart.
  6. Once restarted, your printer will have been reset to factory default settings.

How do you fix a printer problem?

  1. Unplug and restart your printer.
  2. Check cables or wireless connection.
  3. Uninstall and reinstall your printer.
  4. Install the latest driver for your printer.
  5. Run the printing troubleshooter.
  6. Clear and reset the print spooler.
  7. Fix printer problems after updating Windows 10.
  8. Change a printer’s status to “online”
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How do I fix HP printer not printing?

Troubleshoot- HP Printer not printing anything

Check that the network cables are properly connected with each other. Try to restart your computer as well as the printer. After turning off the printer, unplug all the connected cords and then plug them again. Use the HP Printer Assistant to fix the issue.

What do I do if my HP printer won’t print?

Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.

Why is my printer not connecting to my computer?

First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. … You may need to connect your printer to your network again.

How do I get my computer to recognize my wireless printer?

What to do when Windows can’t find wireless printer

  1. Enable ‘Find Devices and Content’ …
  2. Check your Homegroup. …
  3. Properly add the printer to your network. …
  4. Use Advanced printer setup. …
  5. Run a wireless connectivity test. …
  6. Disable network adapter. …
  7. Repair network problems. …
  8. Install the latest printer driver updates.

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